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At this time we are unable to accommodate returns. We are happy to discuss any concerns one may with their order however. Please contact us at hello@bloomhandmade.com within the first 7 days upon receiving  your order to discuss related concerns.  

Once your order ships, we are not responsible for lost or stolen items. 

Shipping costs for exchanges are the customer's responsibility. We are happy to cover the cost of shipping if there was an error on our part. We are not responsible for any lost items, so please be aware of this if you're shipping back to us. 

We are here to serve you and make this a beautiful experience for all. So please, don't hesitate to write us with any and/or all questions!